The fragmentation problem

When critical investment operations run through email, spreadsheets and disconnected systems, teams spend more time chasing information and proving what happened than delivering for clients and meeting deadlines.
Lack of 360 view

Broker, administrator, and market data arrive in different formats, preventing a single operational view.

Compliance not built in

Investment guidelines, disclosures and regulatory reporting separate from the operational workflow increase rework and risk.

Unreliable handoffs

Lack of consistency across cross-functional processes increases operational risk and delays case resolution.

Connect asset management operations

Bizagi creates a coordinated process layer across your existing technologies, connecting systems, tasks and dependencies into one coordinated flow for better control, transparency, and agility.

Apply AI where it matters
  • Use AI Agents to triage service requests, client complaints and compliance queries.

  • Summarize prospectuses, meeting notes and regulatory updates into structured, actionable outputs.

  • Ground recommendations in investment guidelines, prior cases, client records and operational data.

  • Keep humans in control of material decisions, including suitability, investment restrictions and client communications.

Automate tasks
  • Route trade, fee, exception and client service approvals to the right reviewer based on fund, risk, amount or jurisdiction.
  • Validate investor, custodian, settlement, pricing, fee and reference data before it enters downstream systems.
  • Extract and structure information from PDFs, emails, prospectuses and investment guidelines.
  • Trigger alerts, create cases, assign follow-ups and generate audit-ready records automatically.
Orchestrate operations
  • Provide one process view across OMS, PMS, fund accounting, custody, CRM, document management and legacy systems.

  • Assign work by role, team, fund, asset class, workload, location, licensing or compliance certification.

  • Manage SLAs, escalations, four-eyes approvals, exception queues and end-to-end audit trails.

  • Give operations, compliance and client-service leaders real-time visibility into reconciliation breaks, settlement exceptions, and reporting deadlines.

Asset managers seeing results

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Insight Investment created a Center of Excellence to give the team visibility of how knowledge and data move throughout the business.

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Leading independent hedge fund administrator automates operations to deliver 25,000 cash movements per year.

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Coronation standardized and automated workflows to minimize manual intervention, reduce errors, and improve turnaround times.

Power productivity with AI Agents

Insight Investment uses AI Agents to increase productivity across processes.
Stone Coast reduced processing time of Service Requests by 80%.

Drive growth with AI + process

Optimize back-office operations

Combine intuitive workflows with generative AI that removes manual steps, streamlines decisions, and frees your people to focus on what matters most.

 

Accelerate innovation with existing resources

Add AI-powered process apps on top of existing systems and enable citizen developers to manage business apps with less IT support.

Manage risk and compliance with built-in visibility

Build compliance into day-to-day operations with AI-enhanced oversight that monitors processes, detects irregularities and generates reports

 

Build AI-enabled processes

Onboarding and KYC

Streamline customer journeys with AI-powered document intake, KYC checks and risk assessments.

Client service requests

Speed up service resolution with automated email classification and AI-generated draft responses.

Reporting and compliance

Simplify compliance with automated data handling, auto-generated reports, and proactive risk management.

Accelerate investment operations

Engagement Management

Turn unstructured meeting notes into structured data, then find and summarize insights, saving time and boosting productivity.​

Incident Management Insight Analysis

Review years’ worth of past data to find common causes of incidents and the best corrective actions.​

Compliance Checking of Prospectuses

Generate AI summaries of new prospectuses, reducing effort and enabling faster turnarounds for new trade or fund approvals.​

Cashflow Instruction Attachment Processing​

Extract client instructions from PDFs and add them to the workflow directly.

Guideline Version Change Summarization

Summarize differences in investment guidelines, saving time for portfolio managers and increasing accuracy.​

Guideline Rule Search & Document Mark-up

Review documents and match individual provisions based on meaning.​

Microsoft recognizes Bizagi as a Financial Services AI Certified Software

3 Key Strategies for Modernizing Investment Management Operations

Get strategic advice for transforming middle and back-office operations using modern apps, orchestration, and process automation.

Bizagi is the foundation, reducing operational risk by guiding staff through complex processes and handing off work reliably.”

Ian MacLeod

Head of Process Engineering, Insight Investment

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FAQs

What investment banking tasks can be automated?

Investment banking can automate tasks that require large amounts of data analysis, helping people to complete tasks faster and make better decisions. Examples include:

- Market analysis

- Portfolio management

- Risk assessment

- Regulatory compliance

What is the future of automation in asset management?

Automation will continue to be used to supportasset managers with back office processes, data collection and analysis so that they can shift their focus to strategy and relationship management.

How does automation help us stay competitive?

Automation helps investment and asset management firms stay competitive by:

- Analyzing large volumes of unstructured data to help investment managers to identify opportunities and complete trades faster.

- Reducing manual, back offfice work to allow investment managers to focus more time on their clients.

- Allowing firms to handle larger volumes of assets or clients without proportionally increasing headcount.

Can automation tools integrate with our existing core systems?

Yes, Bizagi's integration layer allows you to access any data source via pre-built, native or bespoke connectors and APIs.

Ready to talk?

Want to learn more about our platform or need help using it? Get in touch.